Knox Attorney Service

Our Services

Service of Process

Court Messenger

Filings, Deliveries, & Court Research

Skip Trace

Copy / Reprographics

Electronic Data Discovery

Imaging

Record Retrieval

Our Mission

Knox’s mission is to deliver total electronic and paper document solutions to clients both onsite and offsite. Utilizing expert personnel, effective technology and quality process enables our clients to clearly focus on their businesses. We provide our clients access to our world-class resources and document knowledge to ensure their organizational effectiveness.

Our People

The outstanding service that is our trademark starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry.

We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Our Process

To consistently deliver total customer satisfaction, we have adopted quality management processes. We consistently benchmark our practices against those of industry leaders in service and to that of our competition.

We proactively look for ways to improve our service to our clients though constant process improvement. We link all of our processes to our strategic objectives:

Quality Customer Service

Employee Satisfaction

Our Technology

Knox Management Services is committed to developing and integrating technology to serve our client’s total document needs. We offer leading edge technology by developing customized systems and partnering with industry leaders to handle the most complex document service issues.

Knox, unlike equipment dealers and manufacturers, offer solutions to fit our clients’ needs. We do not “oversell” our clients, resulting in equipment and services they do not need.

We have developed imaging software that meets rigid legal standards and most governmental requirements. On-line ordering and web-enabled status of orders are examples of our commitment to e-business efficiency.